Technology is constantly changing, and so too is the world of information technology. Keeping up with the latest trends can help you stay competitive and give you an edge in the workplace. In this guide, we will explore some of the most important IT trends to keep an eye on in 2020.


Automation & AI in IT. 

Automation and Artificial Intelligence (AI) are rapidly moving into the IT industry, with increasing advances in technology. This can lead to significant changes in the way systems and processes are managed, from data modeling to cybersecurity. With automation now being used across multiple industries, there is an even greater demand for IT professionals who can handle the complexity of these systems. AI-related jobs such as machine learning engineers and data scientists are becoming increasingly important.


Machine Learning & Virtual Assistants. 

Machine learning is a form of AI that enables systems to learn and adapt through experience. It is used to identify patterns and anomalies in data, as well as process large amounts of information quickly and accurately. Virtual assistants are a type of machine learning system that can simulate human conversations, allowing users to interact more naturally with a computer system. Virtual assistants are being widely adopted across multiple industries, from customer service chatbots to healthcare robots.


Cybersecurity & Data Protection. 

Cybersecurity is one of the top information technology trends for 2020. As technology advances, the risk for data loss and cyberattacks increases, making it essential for organizations to have robust cybersecurity measures in place. To protect sensitive data and systems from attack, organizations are turning to sophisticated methods such as two-factor authentication, encryption, tokenization and biometrics. Additionally, businesses should ensure that their employees understand security protocols by providing adequate IT training.


Integration of Cloud Computing & Connected Devices. 

Cloud computing and connected devices are becoming increasingly popular, as they allow for greater collaboration, coordination, and communication. Through cloud computing and the Internet of Things (IoT), users can connect to one or more remote services or networks to store or access data. This makes it easier than ever before to share information across different platforms and access previously disconnected systems. Additionally, cloud storage provides users with easy access to their data wherever they are.


Artificial Intelligence as a Service (AIaaS).

AIaaS is a form of cloud computing that allows organizations to access artificial intelligence capabilities without needing to buy and maintain infrastructure. With an IaaS provider, organizations can access neural networks, deep learning algorithms and other advanced AI functionality without investing in expensive software or hardware. AIaaS offers greater scalability and cost-efficiency than traditional on-premise solutions, allowing users to test different AI models quickly and flexibly. Furthermore, it eliminates the need for skilled IT personnel to set up and manage the system, making it ideal for companies that lack the resources or expertise necessary for sophisticated AI implementation.


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